Bonus Policy

Introduction

This Bonus Policy governs all bonuses offered by Apaldo. It forms part of the Terms and Conditions for using Apaldo services. By accepting any bonus, you agree to the terms set out herein and to comply with the applicable Terms and Conditions.

Eligibility and Activation

  • Age and jurisdiction: Participants must be 18 years or older and reside in a jurisdiction where online gambling is legal. Bonuses are not available where prohibited by law.
  • Account integrity: Only one account per person, household, device or IP address is permitted. Attempted circumvention may lead to account suspension or termination of bonuses and winnings.
  • Activation: Bonuses become active on the trigger event specified by the offer (for example, first deposit, verification, or explicit opt-in). Some offers require you to enable the bonus in your account before wagering.

Bonus Offers and Eligibility

Apaldo may offer several bonus types. Offers are available to eligible players who have met any stated requirements and have completed necessary verification.

  • First Deposit Bonus: 100% match up to €150 plus 40 Free Spins on eligible games. The bonus funds are credited to the Bonus Balance and are subject to wagering and other terms.
  • No Deposit Bonus: 15 Free Spins on account creation. Winnings from no deposit bonuses are subject to wagering requirements of 60x the bonus amount. To withdraw, a deposit must be made.
  • Reload Bonus: 50% match up to €100 every Friday for verified accounts, plus a pool of free spins on select games. Wagering and other terms apply as specified at the time of the offer.

Bonus Credit, Allocation and Balance

Upon receiving a bonus, funds are allocated to the Bonus Balance. Real Money Balance is used for wagers first. If a wager results in a win while the Bonus Balance is active, the gain is allocated to the Bonus Balance until wagering requirements are met. After meeting the wagering requirements, the applicable portion of the bonus may be converted to Real Balance and become withdrawable in accordance with the Terms and Conditions.

Wagering Requirements and Game Contributions

Wagering requirements apply to deposit-based bonuses. The standard wagering requirement is 30 times the combined amount of deposit and bonus. No Deposit Bonuses carry a wagering requirement of 60 times the bonus amount unless otherwise stated in the specific offer.

  • Contributory value by game type: Slots 100% of wagers count toward wagering; Table Games 10%; Live Casino 0%.
  • Crash and other promoted games may have special contributions as stated in the information card of the game or offer. Always check the current terms for the specific promotion.

Betting Limits and Gameplay During Bonus

During an active bonus, a maximum bet per spin or round is limited to 5 EUR or 10% of the bonus amount, whichever is lower. It is prohibited to exploit in-slot features or employ betting patterns intended to circumvent wagering requirements. Violations may result in forfeiture of the bonus and related winnings.

Time Limits, Expiration and Renewal

All bonuses and associated winnings must be wagered within 30 days from activation. If wagering is not completed within the specified period, the bonus and any associated winnings will be forfeited. Some offers may specify different timeframes; those terms apply to the relevant offer.

Bonus Abuse and Compliance

Apaldo maintains a zero-tolerance policy for bonus abuse. Irregular play includes, but is not limited to, multi-accounting, hedging, collusion, or systematic attempts to exploit bonuses. If irregular play is detected, Apaldo may revoke the entitlement to bonuses, confiscate winnings, suspend or close accounts, and pursue legal remedies consistent with applicable law.

Withdrawals and Processing

Withdrawals follow standard processing procedures. If you attempt to withdraw before completing wagering requirements, the bonus and any winnings derived from the bonus may be forfeited. Withdrawals from the Real Money Balance are permitted in accordance with verification and anti-money-laundering checks. Winnings from no-deposit bonuses may be capped as specified in the relevant offer and may require a deposit to be made before withdrawal.

Regional Restrictions and Compliance

Bonuses may be restricted by jurisdiction. Apaldo reserves the right to refuse or disable bonuses for players in restricted territories or who fail KYC or risk checks. You must comply with all applicable laws and regulatory requirements in your jurisdiction.

Changes to Terms and Effective Date

Apaldo may modify this Bonus Policy at any time. Changes take effect immediately upon posting. Continued participation after changes constitutes acceptance of the updated terms.

Support and Contact

For questions about bonuses or this policy, access the support channels available in your account area. Apaldo supports are available in accordance with the hours published in the account portal.